Here at First Response we have built up an enviable reputation amongst businesses by offering an unrivalled service to businesses around the region big and small.
We can take care of all your security needs on a day to day basis as well as having the facilities and man power for larger installation projects and maintenance programmes. This can be anything from a full maintenance contract or a one off installation project working alongside your day to day maintenance team. We have the facilities and man power to cover all situations.
We have a centrally located admin centre meaning a single point of contact for all our business clients allowing all back office processes to be efficient and error free. We also run a 365 days a year help desk so when you need us you can rest assured we will be there leaving you free to concentrate on your business and with First Response we offer all our clients a dedicated account manager so you have a single point of contact for all your enquiries whether job based or admin queries.
As well as only employing first class, fully vetted engineers who are closely monitored to ensure both their workmanship and service standards are meeting your businesses demands we also employ the best practices when it comes to back house functions. We offer a range of payment terms based around your needs as well as a comprehensive fixed price system to ensure you know what you will be charged before you even pick up the telephone.
We pride ourselves not only on our workmanship and services but also on the cost savings we pass on to our clients. We offer significant savings on all our parts supplied. We constantly price check ourselves against several leading wholesalers and scour the market for the most competitive suppliers meaning we can offer the best service to our customers, with the best prices as well.
Most importantly in our eyes we offer an unrivalled service when it comes to the installation, maintenance and repair of security products, locks and access control systems. We fit only the best products on the market. We fit them right and we always follow manufacturer’s instructions meaning on the rare occasions there is a problem all the products we fit are fully covered by not just our comprehensive warranties but they are also backed up by the manufacturer’s warranty’s. Allowing you the peace of mind that the products you have paid for will always be covered and will always be working.
- All work fully guaranteed
- Fully staffed helpdesk
- Fully Health & Safety Compliant
- Dedicated account manager
- Highly competitive pricing
- Fully transparent pricing structure
- Excellent coverage
- Fully Compliant H&S policies
I would definitely use these guys again. Really professional and prompt as well.
Called about an idea of price and Chris came around to have a look to ensure he was accurate. We were happy with the price and the workmanship. Very professional company.
Excellent, very professional. I felt reassured that they would fix the problem which they did.